Policies

OUR 100% SATISFACTION GUARANTEE

If you are not 100% satisfied with the wine you make, we will replace your wine with a wine kit of equal or lesser value or refund your money.

 

Personal Information

We only collect personal information that you choose to give us (for example, your e-mail address when you e-mail us at info@winekrafting.com).

Any personal information you provide will be used to respond to your message and/or provide you with the requested service or product. The collection of personal information is in accordance with section 38(2) of the Freedom of Information and Protection of Privacy Act (FIPPA). This section of the Act requires Wine Krafting to collect only the personal information that is necessary by law for the service or products we provide.

We do not collect your personal information if you browse or download from our web site. To the extent that our web server may collect IP addresses, that information is used only for the operation and security of our web site and cannot identify a specific person directly.

E-mail Communications From Wine Krafting

If you do not wish to receive e-mail communications from Wine Krafting regarding new products or specials, you may e-mail us at info@winekrafting.com to indicate that you do not wish to receive future e-mails.

Please note: Home Brewers will not receive 10% off product and kits if you withdraw from receiving our monthly newsletter.